HusHCAHPS for eCMS monitors noise levels to improve the patient experience while helping raise Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) score. When noise exceeds a user-defined threshold, the system notifies staff of the problem areas by text, email or page. If issues are not addressed according to policy, escalation notifications can be sent.
HusHCAHPS utilizes your existing IT infrastructure, allowing for quick and easy installation. A centralized dashboard and remote access enable timely assessment and promote accountability. Identifying areas that need immediate attention and monitoring areas that need to remain quiet, you save valuable time and improve your patients’ ability to heal.