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Services Eoscene architected eCMS™ to be quickly deployed and easily scale from a clinic to the largest organization. Professional Services
The Eoscene Customer Service Team is comprised of highly skilled professionals dedicated to a successful implementation in your facility. Our team members have proven backgrounds in project implementation management and business requirements analysis within healthcare organizations.
Our deployment methodology is focused to quickly identify high risk areas and customer requirement gaps. eCMS™ can be deployed in stages, with one or two surveys, to achieve early user acceptance and optimize a process. Start-up requires minimal training for incorporation into daily operations. The system scales quickly to thousands of users as each organization begins to capture operational data and gain control of the compliance process.
Business Process Improvement Our Professional Service Team is available for on-site visits to assist in rapid deployment or customization to meet your needs. Training Basic User - Detailed instruction on logging and completing tasks; covers features, functionality and basic problem resolution. Eoscene has worked with a number of industry consultants in developing eCMS™. We can arrange for base line assessments, post survey recovery, or recurrent maintenance visits to assist in making both your facility and your processes deliver the highest quality of care. Click here to go to our Eoscene Experts page. Our customer services team is focused on ensuring your customer experience is positive and you gain the most in process control from eCMS™. |
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